|A. It's easy to access your courses on EmergeLMS™! Follow these steps:

|A. Follow these steps:

|A. Yes, certain course packages come with practice exam access.

|A. No educator can promise that you'll definitely pass an exam; There are many things that can affect how well you do. But we really care about your success! Instead of making empty promises, we created a unique way of ensuring your success called the Exam Pass Commitment™. If you don't pass your exam, we won't leave you hanging. Our education team will work with you one-on-one, FREE OF CHARGE, to provide the support and help you need to do better next time. There's no other company that offers that kind of support and we do it because we stand by our review course, and we want to make sure you have the best chance to do well. Your success is really important to us, and we'll do everything we can to support you.

|A. We do have a refresher course called ARC+. We made ARC+ in a way that lets you get CE certificates right away, even if you haven't finished everything included in the package. So if you only need a few certificates right away and want to finish the rest later, you can!

ARC+ is really special because it includes the content from the FP-C, CCP-C, CFRN, and CTRN Exam Review Courses. It also has over 200 hours of other critical care content with more topics/hours added all the time! The certificates you earn through ARC+ can help you renew your advanced certifications, national certification, and local/state licenses.

When you finish all the review course content, you can get a review course certificate. And if you keep learning until you have a total of 100 hours, you can get an IBSC renewal certificate. That way you only have to upload one certificate instead of lots of them. We also know that paying for renewal fees can be expensive. But you can buy an IBSC renewal fee voucher from us for $60 less than if you paid the IBSC directly. That's a good way to save money! Speaking of money, ARC+ is the best deal for recertification in pre-hospital, and critical care transport medicine.

|A. If you just bought a course and now you can't find it in your "My Courses" dashboard, don't worry! We're here to help. Just reach out to us at 1-800-991-3160, or by email at [email protected]. There could be others reasons why you can't see your course anymore. One possibility is that your access to the course has expired. Most courses are available for one year from the date of purchase, but some might be different. If you think your access should still be active, please reach out to us by calling 1-800-991-3160 or sending an email to [email protected]. Let us know what's going on, and we'll take care of it!

|A. Follow these steps:

|A. Follow these steps depending on which device you are using:

|A. One of the accreditations FlightBridgeED courses have is from CAPCE. CAPCE is a group that checks if the courses are good for people who work in the pre-hospital medicine field They make sure the courses are helpful and up-to-date. FlightBridgeED courses are also accredited by the Kentucky Board of Nursing. This means that the courses are recognized as valuable for nursing professionals. One specific course, the FP-C, CCP-C, CFRN® and CTRN® Exam Review Course, is even accredited by the Emergency Nurses Association (ENA). This means the course matches the latest standards and guidelines for emergency nursing. FlightBridgeED's content is also approved by CE Broker for providers in the state of Florida. This means the courses meet the requirements set by Florida for continuing education.

|A. Absolutely. Our CE hours can be used to renew your UMBC Critical Care Paramedic certification.

|A. Absolutely. Our CE hours can be used to renew your UMBC Critical Care Paramedic certification.

|A. We accept all major credit cards like Visa, Mastercard, American Express, and Discover. You can also pay with PayPal, which also offers PayPal Credit and other buy now, pay later financial services. You can also buy now, and pay later using Affirm. You can choose the payment method that works best for you! We also accept checks from corporate and organizational partners.

|A. When you order something from us it gets shipped out to you within 72 hours of your order. We know it's important to get your stuff on time! To make sure that happens, we use USPS 2-Day Mail to ship all the items. That way, you can get your package quickly and reliably if you're in the United States.

We don't offer free shipping (unless it's a special offer) and you'll see those costs when you're checking out. We want to be transparent about the prices, so you'll know how much it will cost before you finish your order.

|A. Yes we do! We know that people who buy physical merchandise from us live all over the world, but we want to be transparent that the cost of shipping might be different depending on where you live and how heavy the package is. We make every effort to reduce the cost of international shipping. We have had to suspend international orders/shipping in the past due for various reasons beyond our control. This doesn't happen often (thank goodness) and we will add notices to the website when things like that happen so you know before checking out that there has been a change in international shipping policy. If there are no notices, we can ship internationally.

|A. If you want to get a special corporate, municipal, or agency pricing for our courses and/or your own learning system (EmergeLMS™) tailor-made just for your organization's needs, we can help you with that! To find out all the details about group pricing and talk about what you need, you need to talk with Emily. You can email her at [email protected] or give her a call at 1-800-991-3160. Emily is always happy to help! She can help you pick the options that fit your needs and budget.

|A. At FlightBridgeED, we really want our customers to be happy with their purchases. If you ordered something from us and it arrived in the mail, but it got damaged during the journey, we're really sorry about that. We want to make things right for you. You can call us at 800-991-3160 or email us at [email protected], and we'll work with you to fix the problem and make sure you're happy. For refunds related to other purchases including online, or classroom-based courses, please review our Refund Polocy.

|A. At FlightBridgeED, we bring a combined experience of over 50+ years in pre-hospital and critical care. Our team has spent more than 25 years specifically in the civilian air medical environment, which means we have a lot of knowledge about helping people who are very sick or injured. In addition, most of our team (no matter the role in the company) has had experience as a pre-hospital and critical care transport medicine educator.

We're proud to have successfully taught and guided nearly 20,000 students in advanced certification test prep, recertification, and learning to create better outcomes for patients all over the world. We have become known as a trusted provider of high-quality critical care education and test preparation. Our focus is on helping adults learn based on proven education practices, providing all the necessary tools for their test-taking and continued learning success, and being an advocate for our industry.

Our commitment to our students goes beyond the classroom. We want to invest in each and every one of you, with our support extending far beyond the completion of a course. We love the lifelong relationships we have created with our students and with pre-hospital, and cricical care transport medicine services/organizations. That's the core of who we are.

We acknowledge that there are many other great educators out there, but we believe FlightBridgeED is the best choice for you for several reasons. Our extensive experience and specialized knowledge make us highly qualified in the field. We genuinely care about your success and are committed to being there for you even after the course is over, which sets us apart. Plus, for our test-takers, we offer an Exam Pass Commitment™ that is unrivaled in our industry. The choice is yours. We know you'll make the best choice for you and no matter who you choose, we will always be here for you!

|A. If you need help from someone from FlightBridgeED, you can reach us from Monday to Friday between 8:00 AM and 5:00 PM CST, (and usually after hours and on the weekends as well - we just can't guarantee an immeidate response outside of normal business hours). You can call us right away at 1-800-991-3160 if you need immediate help. If you prefer email, you can also reach us at [email protected]. If you have some questions that other people often ask, you might find the answers right here in our FAQs. We're here to help!

|A. You don't have to be super experienced to take our courses, but it's best if you have some nursing or paramedic experience. Our courses are focused on advanced critical care practice, which means taking care of really sick or injured people. If you're new to this kind of advanced care, it might be a little challenging at first, but don't give up! Here's the good news: We're really good at explaining things in a way that's easy to understand. So even if you're new to this kind of advanced care, don't worry! We're here to help you learn and make it as easy as possible.

|A. All the important rules and information about our company can be found in our Terms and Conditions policy. It tells you what you need to know when using our services or buying our products. It's important to read it so you understand how things work.

|A. If you forgot your password, don't worry! You can easily reset it. Here's what you need to do: