Privacy Policy (2024 Update)

Privacy Policy

Last updated: June 6, 2020

Summary

Welcome to flightbridgeed.com, fastsymposium.com, emerge-learning.com, or a related family of website domains (the “Sites”). The Sites are comprised of various web pages operated by FlightBridgeED, LLC. (““FlightBridgeED””). The Sites are offered to you (“You” or the “User”) conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms””). Your use of the Sites constitutes your agreement to the Terms.

By using the Sites, you acknowledge that Your adherence to each provision in this Terms is critical for maintaining the safe, secure, inclusive, and educational atmosphere that FlightBridgeED seeks to promote on the Sites, and You agree that Your violation of any of the Terms constitutes a material breach of these Terms. If you breach the Terms, FlightBridgeED reserves the right to pursue all remedies allowed under law and equity, including but not limited to revoking your right to use the Sites. Please read these terms carefully, and keep a copy of them for your reference.

FlightBridgeED operates E-Commerce websites.

FlightBridgeED provides advanced certification test preparation education and study success tools for a variety of pre-hospital, critical care, and emergency medical credentials including, but not limited to, Certified Flight Paramedic (FP-C), Certified Flight Nurse (CFRN®), Certified Critical Care Paramedic (CCP-C), Certified Transport Registered Nurse (CTRN®), Trauma Certified Registered Nurse (TCRN®). FlightBridgeED also provides fully accredited continuing education courses (with associated universally accepted CE hours) for advanced certification holders, as described above, which are also applicable for national and state certification and licensure renewal. Please always consult and refer to your specific state CE guidelines and CE hour requirements. Lastly, FlightBridgeED also provides free open access medical education (foamED) at no cost and as-is to all who are interested in learning more about advanced critical care topics.

PRIVACY

Your use of the Sites is subject to FlightBridgeED’s Privacy Policy. Please review the most current Privacy Policy, which also governs the Sites and informs Users of FlightBridgeED’s data collection, data retention, and data security practices. This policy is available for access in the footer of any of the Sites and uniformly applies to all sites maintained by FlightBridgeED.

ELECTRONIC COMMUNICATIONS

Visiting the Sites, sending emails to FlightBridgeED, and using the Site’s integrated chat function each constitutes an electronic communication (each an “Electronic Communication System”). By using the Sites, You consent to receive electronic communications from FlightBridgeED and its affiliates, and You further agree that all agreements, notices, disclosures, and other communications that are provided to You electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

FlightBridgeED expects and requires that all Users (including You) will maintain appropriate decorum and decency when using the Sites, communicating with FlightBridgeED staff members, and/or when using any Electronic Communications System. Any use of abusive, obscene, or threatening language constitutes a breach of these Terms. Any User who sends any message containing language that is abusive, obscene, or threatening (in FlightBridgeED’s sole discretion) via any Electronic Communications System may be subject to any penalty allowed under law or equity, including but not limited to the immediate deactivation of their User Account(s) (defined below), forfeiture of access to any and all FlightBridgeED websites (including FlightBridgeED operated Learning Management Systems (“LMS”) including any formerly purchased online courses hosted on the Sites) without notice and without refund. This policy is implemented at the sole discretion of FlightBridgeED and may not be appealed.

Biographical and professional information, association affiliation, demographic data, and financial information.
Information responsive to polls, or surveys disclosed in applications for employment or required in order to provide information about our business, employment, products, or services.
Transactional information based on your activities on the FlightBridgeED website, or the website/apps owned and operated by our partners (please note that extended Terms of Use and Privacy Policies may apply to websites that are not wholly owned and operated by FlightBridgeED, LLC.)
Shipping, ordering, billing, and other similar information you provide to purchase or to ship an item(s), or services.
Community discussions such as chats, dispute resolution, correspondence through the website, MailChimp, or other similar third-party services that FlightBridgeED, LLC. uses to perform business that is usual and customary, and any correspondence sent to us via any communication method (written, audio, physical media, etc. – which may then be housed on another storage medium i.e. Hand-written correspondence may be scanned and stored on digital storage mediums, audio that is expressly identified as being legally recorded, or submitted to FlightBridgeED, LLC., or our partners may also be copied and stored on a variety of digital storage mediums, etc.)
Computer sign-on data, time and date data, statistics on page views, your IP address, your GPS location, the type of computing environment you use, and traffic to and from the FlightBridgeED Website (including data about you whenever you interact with the FlightBridgeED Website, or the websites of our partners – which includes search data, clicks on links, sent messages, comments both private and public, replies or queries, etc.)
Other technical information, or data collected from FlightBridgeED website, or partner, sponsor, and vendor website traffic, including IP address and standard web log information and information gathered from cookies, beacons, and other mechanisms.
Supplemental, or additional information we may request from you in the event that previous information you’ve provided cannot be verified
Your content and any other information that you choose to make available via the FlightBridgeED website, the websites of our partners, or information and content that other users of these websites share about you.
Any other information that you may voluntarily provide FlightBridgeED, and our partners.

f you have specific questions about Cookies, please let us know by emailing [email protected].

Whenever you interact with the FlightBridgeED website and the websites of our partners, we automatically receive and record technical information such as your device, IP address, and other information that our website then uses to adjust browser settings or to affect your browser in certain ways for optimal use of our website. “Cookies” are text files transferred to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used to make websites work more efficiently, recognize your browser or device, improve your user experience, customize features and advertising, and provide reporting information about the Services. You can optionally set your browser to reject Cookies if you so choose. We cannot give specific instructions on how to do this with your browser because there is a wide variety of browsers and the process differs significantly. To reject Cookies on your browser, please review the help section of your browser software, review the software manually, or contact the software manufacturer for more assistance. In addition to cookies, there are other similar technologies used by us and elsewhere on the web or in mobile sites or applications. Web beacons, browser storage, plugins, and other technologies often work in conjunction with cookies and may store small amounts of data on your device. We use Cookies on the FlightBridgeED website for security and authentication purposes, performance and functionality (best user experience), social media networks, as well as advertising (if applicable) to tailor ad experience to your historical tastes.

THIRD PARTIES

We typically work with third-party advertisers, networks, and service providers who assist us in managing, or providing services (such as payment processing, and newsletter campaign management/mailing list management) and these third parties sometimes collect some of the information provided above. These third parties also help us understand how users interact with our content and offerings. We may also collect contextual, or demographic information/data about our users from third parties, in order to deliver our products and services (including FAST). Unless you have been notified otherwise, all information collected through our authorized third-party services remains governed by security and confidentiality obligations consistent with this Policy and applicable law.

Some users may choose to connect to the FlightBridgeED website, or to the websites of our partners, using third-party account credentials (ie. Facebook, Google, YouTube, etc). If you choose to connect your account using a third-party account, you understand that some of your information may also be subject to separate policies of such third parties. You should review those policies before providing consent. Connecting your account to third-party applications or services is OPTIONAL. You can revoke this permission anytime in your account settings.

Some of our services allow advertisers and their networks to collect and use certain anonymous information about you (such as your browser type, clicked links, time and date of access, etc.) in order to provide advertisements of interest to you. These companies typically use a cookie, or a third-party web beacon to collect this information. To learn more about this behavior or to opt out you can visit – networkadvertising.org.

MODIFICATION OF THIS POLICY

As our services evolve, we may add, or remove services, or our partners may add, or remove services. If these changes require us to collect additional information, we will immediately update this Privacy Policy with specifics.

WHY WE COLLECT AND HOW WE USE YOUR INFORMATION

How we use your information will depend on which service(s) you are using. The primary reason we collect information is to provide and improve our services, manage your account and subscription services, and provide you with a more customized experience in our services.

The following is a summary of more specific ways we may use your personal information (but is not an exhaustive list):

Payment Processing and account management, operate, measure, and improve our services, to keep our services safe, secure, and operational, and customize website content.
To contact you regarding your account, to respond to your requests, or questions, to troubleshoot problems with your account, to resolve a dispute, to collect fees and monies owed, or as otherwise necessary to provide you with customer service.
To send you transactional communications. For example – emails sent to you about your purchases, or to confirm registration for an event, conference, or course. We might also contact you in regard to policy changes.
To provide other services requested by you as described when we collect the information.
For marketing purposes – ie. promotions about special sales, or events.
Push notifications on mobile apps from FlightBridgeED or our partners.
To improve our services – ie. Website crashes, or issues with a particular part of our website, or service(s).
For security purposes to prevent, detect, mitigate, and investigate fraud, security breaches, or other potentially harmful, prohibited, or illegal activities and/or attempts to harm our users.
To monitor and improve the information security of the FlightBridgeED website, or the websites of our partners.
To enforce our Terms of Use, this privacy policy, and other policies, and to monitor for violations of our policies, or applicable laws.

How Your Information is Shared

SHARED BY YOU

Certain services offered are social by nature, so your participation in such a service will allow others to see your name and/or username, profile picture, social profile, and any other content that you upload, or disclose through that profile.

SHARED BY FlightBridgeED and OUR PARTNERS

The Sites may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of FlightBridgeED. You acknowledge and agree that as between You and FlightBridgeED, FlightBridgeED is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. FlightBridgeED is providing these links to You only as a convenience, and the inclusion of any link does not imply endorsement by FlightBridgeED of the site or any association with its operators.

We share your information with third parties as listed below and otherwise in this policy:

Service Providers
Company Affiliates
Business Transfers
Parent Company

THE SECURITY OF YOUR INFORMATION

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and information by selecting and protecting your password and/or other sign-on mechanisms appropriately. To help protect your information, you should not share your account information, or password, reuse your password on other sites, or use a password that you have used on other sites. We suggest using a strong password with capital and lowercase letters, numbers, and symbols. We also highly discourage using personally identifiable information such as birthdates, address components, anniversaries (etc.)

The security of your information is important to us. We take commercially reasonable security measures, including administrative, technical, and physical safeguards to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

WHERE YOUR INFORMATION IS HELD

In order to provide services, the information that we collect from you may be transferred to and stored at a destination outside of your country. It may also be processed by any service providers appointed by us who operate outside of your country and their staff. By submitting your data, you agree to this transfer, storing, and processing outside your country and acknowledge that not all countries guarantee the same level of protection for your information as the one in which you reside. Data transferred will therefore be governed by this policy and, where applicable, country-specific regulations regarding General Data Protection.

LAWFUL BASIS FOR PROCESSING

We will only collect and process information about you where we have a lawful basis. Lawful basis includes consent, contract, or contract with you to deliver services requested.

You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal.

When we rely on a contract, we will ask that you agree to the process of personal data that is necessary for entering into or performing your contract with us. We provide a voluntary service; you can choose whether or not you want to use our services or the services of our partners. FlightBridgeED primarily uses services and infrastructure bases in the United States in order to deliver service to you. As such, we may need to transfer your information to the United States and to other jurisdictions as necessary to provide services.

Where we rely on legitimate interests as a basis for information processing, you have the right to object. We may process your personal data for the purposes of our legitimate interests or for the legitimate interests of our partners, or other third parties, provided that such processing shall not outweigh your rights and freedoms. For example, we may process your personal information to do the following (this is not an exhaustive list):

Protect you, protect FlightBridgeED, or FlightBridgeED staff and others from threats (such as security threats, or Fraud)
Comply with Laws that apply to us.
Process Continuing Education Units / Hours (CEUs)
Enable, or administer our business, such as for quality control, consolidated reporting, and customer service.
Manage corporate transactions, such as mergers and acquisitions
Understand and improve our business, or customer relationships generally
Enable us and our users to connect with each other, view content, express opinions, exchange information, and conduct business.

If you have any questions about the lawful basis upon which we collect and use your information please contact us at [email protected].

WHAT INFORMATION YOU CAN ACCESS

Through your account settings on the FlightBridgeED website, you may access, edit, or delete information that you have provided and your record of interactions with FlightBridgeED. Such information and interactions, and your ability to update them may vary from service to service (some of this is due to regulatory requirements – ie. This is most apparent when dealing with Continuing Education submission).

You do have the right to access and control your information – You can request that your information be deleted, modified, or corrected, Object to, or Limit the use of information (if we have no legal right to use it), you can also ask us to access your information and you can ask for a copy of the information you provided in machine-readable form. To contact us, please email us at [email protected].

You have the ability to limit information using certain tools on your browser, or device. You may be able to add, update, or delete the information as explained above, however, we may maintain a copy of the unrevised information for our records. Please note that some information may remain in our records for legitimate business reasons even after you delete it, such as our analyzing aggregated data regarding past usage of our service(s), or the service(s) of our partners. If you don’t want to receive email or other communications from us, you can adjust your email preferences from your account, or opt-out by clicking the link provided in emails. Additionally, if you are having trouble opting out please contact us by email at [email protected].

When logging onto the FlightBridgeED website you will be asked to consent to cookie use. Cookie Policy details can be found when accepting.

ACCOUNT CLOSURES

If you wish to delete your account, you can do so by logging into your account, or by emailing is at [email protected]. After it is no longer necessary for us to retain your information, we will dispose of it in a secure manner according to our data retention and deletion policies except as noted in this privacy policy.

If at any time you choose to opt-out from allowing us to use your information in the future, contact us by emailing [email protected].

HOW LONG WE RETAIN YOUR INFORMATION

We generally retain your information as long as reasonably necessary to provide you services, or to comply with applicable law. However, even after you deactivate your account, we can retain copies of information about you and any transactions or services in which you have participated for a period of time that is consistent with applicable law, the statute of limitations, or as we believe is necessary to comply with applicable law, regulation, legal process, or governmental request, to detect, or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our services, to assist with investigations, or to enforce applicable agreements and/or policies not to take any other actions consistent with applicable law.

Information you have shared with others (through comments, or other posts) will remain visible after you close your account, or delete the information from your own account and we do not control data that other users copied out of our service, website, or other visible mediums.

CHANGES TO THIS PRIVACY POLICY

From time to time, we may update this Privacy Policy or other policies we operate under. We will notify you about material changes to this Privacy Policy by placing notices on our website, and/or the websites of our partners (as applicable). We encourage you to periodically check back and review this policy so that you always know our current privacy practices.

QUESTIONS, CONCERNS, FURTHER INFORMATION

If you have any questions or concerns regarding our privacy policy, please send a detailed message to us at [email protected].

NOTICE TO CALIFORNIA RESIDENTS

This section addresses legal obligations and rights laid out in the California Consumer Privacy Act, or CCPA. These obligations and rights apply to corporate entities doing business in California and business operating outside of California, but doing business with California Residents and information that identifies, relates to, describes, and is reasonably capable of being associated with, it could reasonably be linked, directly, or indirectly with California consumers, or households (“California Information”). The information contained in this section applies to California Information collected and used by FlightBridgeED, and our partners (for the purposes of this section hitherto referred to as, “we”, or “us”). If you are a California resident interested in the rights that the CCPA grants to you, please review the following documentation:

California Information We Collected and Shared

In the year before the date this policy was issued, on the FlightBridgeED website, or the websites of our partners we may have collected the following categories of California Information:

Address, or other identifiers – such as name, postal address, zip code, email address, account name, Social Security number, driver’s license number, payment card number, passport number, or other similar identifiers.
Unique and online identifiers – such as IP address, device IDs, or other similar identifiers.
Characteristics of protected classifications – such as race, ethnicity, or sexual orientation.
Commercial Information – such as products, or services purchased, obtained, or considered, or other purchasing, or consuming histories, or tendencies.
Internet, or other electronic network activity information – such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
Professional or educational Information
Biometric information
Video Footage, audio recordings, photographs, and calendar information.
Location Information – if you access our websites or the websites of our partners on your mobile device, we may collect information about your device’s precise location.
Online viewing activities
Inferences are drawn from California Information, such as individual profiles, preferences, characteristics, and behaviors.

We may also have collected these categories of California Information for the following purposes:

Performing services on behalf of the business, such as customer service, processing, or fulfilling orders, providing content recommendations, and processing payments.
Auditing customer transactions
Fraud and crime prevention
Debugging errors in systems
Marketing and advertising
Internal research, analytics, and development
Developing, maintaining, provisioning, or upgrading networks, products, services, and devices

We may also have obtained California Information from a variety of sources including (but not limited to):

Directly from you
Linked sites, such as Social Media, and third-party platforms
Other joint ventures and promotional and strategic partners
Information suppliers
Distributors, and other vendors
Marketing mailing lists
Others submitting California Information about you, such as inviting you to participate in an offering, make recommendations or share content.
Publicly available sources

California Information We Shared

In the year before the date this policy was issued, for the FlightBridgeED website, and our partners’ websites, we may have shared these categories of California Information for operational purposes with providers who provide services for us, like processing your bill:

Address and other identifiers – such as name, postal address, email address, account name, Social Security number, driver’s license number, payment card numbers, passport number, or other similar identifiers.
Commercial Information – such as records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories, or tendencies.
Unique and online identifiers – IP addresses, device IDs, or other similar identifiers.
Internet, or other network activity information – such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
Professional, or educational information
Biometric information
Video footage, audio recordings, photographs, and calendar information.
Location Information – if you accessed the FlightBridgeED website, or the websites of our partners on your mobile device we may collect information about your device’s precise location.
Inferences are drawn from California Information, such as individual preferences, characteristics, and behaviors.

The California Consumer Privacy Act defines “sale” very broadly. It includes the sharing of California Information in exchange for anything of value. According to this broad definition, in the year before the date this policy was issued, we may have sold the following categories of California Information:

Address and other identifiers – such as name, postal address, email address, account name, Social Security number, driver’s license number, payment card numbers, passport number, or other similar identifiers.
Commercial Information – such as records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories, or tendencies.
Unique and online identifiers – IP addresses, device IDs, or other similar identifiers.
Internet, or other network activity information – such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
Professional, or educational information
Biometric information
Video footage, audio recordings, photographs, and calendar information.
Location Information – if you accessed the FlightBridgeED website, or the websites of our partners on your mobile device we may collect information about your device’s precise location.
Inferences are drawn from California Information, such as individual preferences, characteristics, and behaviors.

Your California Privacy Rights to Request Disclosure of Information We Collect and Share About You

If you are a California resident, California Civil Code Section 1798.83 permits you to request information about our practices related to the disclosure of your personal information by FlightBridgeED, our partners, and to other third parties for the purposes of marketing in certain circumstances. Please send your request along with your full name, email address, postal address, and the subject line labeled “Your California Privacy Rights” by email to [email protected].

In addition, if you are a California resident, the CCPA grants you the right to request certain information about our practices with respect to California Information. In particular, you can request the following:

The Categories and specific pieces of your California Information that we’ve collected.
The categories of sources from which we collected California Information.
The business, or commercial purposes from which we collected California Information.
The categories of third parties with which we shared California Information:
The business, or commercial purposes for which we collected, or sold California Information.
The categories of third parties to which we shared with service providers who provide services for us, like processing your bill.

To Exercise your CCPA rights with respect to this information, please send your request along with your full name, email address, postal address, and the subject line labeled “Your California Privacy Rights” by email to [email protected].

Upon request we will delete the California Information we have collected about you, except for situations when that information is necessary for us to: provide you with a product, or service that you requested; perform a contract we entered into with you, maintain the functionality or security of our systems; comply with, or exercise rights provided by law; or use the information internally in ways that are compatible with the context in which you provided the information to us, or that are reasonably aligned with your expectations based on your relationship with us.

YOU HAVE THE RIGHT TO ASK US NOT TO SELL YOUR CALIFORNIA INFORMATION

You can always tell us not to sell your California Information.

Once we receive and process your request, we will not sell your California Information unless you later allow us to do so. Typically, FlightBridgeED does not sell any of your information as a general rule.

DO NOT TRACK NOTICE

We do not currently take actions to respond to Do Not Track signals and similar signals because a uniform technology standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.

OUR SUPPORT FOR THE EXERCISE OF YOUR DATA RIGHTS

We are committed to providing you control over your California Information. If you exercise any of these rights explained in this section of the Privacy Policy, we will not disadvantage you. You will not be denied, or charged different prices, or rates for goods, or services, or provided a different level, or quality of goods, or services.

CONSUMERS UNDER THE AGE OF 16

CCPA has specific rules regarding the use of California Information from consumers under 16 years of age. In particular, consistent with the CCPA, if we knowingly collected the California Information of a consumer under the age of 16, we will not sell the information unless we receive affirmative permission to do so from a verifiable parent, or guardian. If the consumer is between the ages of 13 and 16 years of age, the consumer may provide that permission based on CCPA guidelines, but FlightBridgeED will still pursue the consent of a verifiable parent, or guardian.

If you would like further information on how we handle California Information for consumers under the age of 16 years of age, or if you have questions about these information practices, you may contact us by email at [email protected].

GENERAL DATA PROTECTION REGULATION

To comply with the GDPR, we can appoint a representative which can accept communications on behalf of FlightBridgeED, our partner. If you wish for us to assign such a representative, please contact us by email at [email protected].

LEGAL DISCLOSURES

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal processes, or if we have a good faith belief that disclosure is reasonably necessary to (1) Investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third party claims, or allegations, (4) protect the security, or integrity of our service(s), or the service(s) of our partners; or (5) exercise or protect the rights and safety of FlightBridgeED, our partners, our users, personnel, or others. We attempt to notify users about legal demands for their personal data when appropriate in our judgment unless prohibited by law, or court order when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are excessive, vague, or lack of proper authority, but we cannot guarantee that FlightBridgeED and our partners will challenge every demand.

For further information regarding Privacy Practices and this policy, for any other questions regarding California Information, or for general inquiries please email us at [email protected].